Users can log into the Questionnaire Management Platform at any time using the steps below.
This article covers the following topics:
Logging in
1. To log into the platform, please visit https://web.oncentrl.com/#/signin, enter your email address, and then click on the Next button. Afterward, you will be redirected to Okta for your SSO, where you will need to confirm your email one more time. Once you complete the login, you will be routed to the Questionnaire Management Platform.
Logging out
1. To log out, click on your Profile icon and select Log out.
Automatic Inactivity Logout
Please note: for security reasons and to protect sensitive client data, Questionnaire Management Platform enforces user sessions, that have been idle for 35 minutes, to end automatically. Based on this, users will be automatically logged out of their sessions after 35 minutes of inactivity.
Account Lockout Policy
As per our Account Lockout Policy, while logging into the Questionnaire Management Platform, when a user makes three unsuccessful login attempts due to incorrect login or password, he/she will be locked out for 10 minutes from the last login attempt. This is done to provide additional security to user accounts and to avoid brute-force attacks. Please see our full help article below: